General Questions
What is a Work OS?
A Work OS is a comprehensive software platform designed to help you manage, enhance and maintain work-related functions and flows. When it’s done well, it integrates professional features seamlessly and provides an advanced, complete access control with multiple permission levels. It also facilitates seamless collaboration, enhancing collective productivity and boosting engagement across the organisation.
What can me and my team manage with Intelness?
Intelness is built to manage three things extremely well. These three things are:
- Business Systems
- Projects
- Docs (from informal writing sprees to professional documentation with coded revisions)
And they can make a world of difference in your ability to achieve desireable business results.
Moreover, there’s a set of collateral built-in features that you and your team can also leverage, such as a task management system and a monthly and weekly calendar.
Intelness is normally used across the entirety of an organisation: from administration to marketing, from development to manufacturing, from sales to HR. And everyone can totally feel the difference. 😉
How do I access Intelness?
Intelness is a web-based application and you can access it from the browser of your choice. The only requirement is an active and functioning internet connection.
Features and Functionality
Can you provide a list of features we’ll find on Intelness as soon as we sign up?
Sure! Here’s the list of the main features available natively within Intelness Work OS:
- business system creation
- project management (done right!)
- project analytics (with dashboard and kanban view)
- dynamic documentation
- task management (private or shared)
- calendar
- real-time collaboration
- granular access control and permissions
And… it’s still kind of a secret, but there are some interesting additions in the pipeline!
Is Intelness customisable?
Inteless requires you to up your game. It pushes you to systemise, to organise and to collaborate in a more effective, result-enhancing way.
So it’s not a complete blank canvas, it provides a special background structure that you’ll find highly beneficial. However, within this structure you’re free to move, expand and also experiment as much as you wish.
We provide a solid foundation, you make it yours and build from there.
Security and Data Protection
How secure is Inteless in terms of data protection?
Security is a top priority. Intelness employs encryption protocols, access controls, and regular security updates to safeguard your data.
- No one, not even us, can access, read, copy, share your content
- Your content is encrypted
- We are fully GDPR compliant
- Data is stored in secure cloud servers, located within the European Union, with redundancy and backup systems to ensure data integrity at all times
- Regular automated backups are performed to prevent data loss and facilitate quick recovery in case of unforeseen events
Support
What kind of customer support is provided with the subscription?
We offer customer support through various channels, including email, phone and soon chat. Our support team is available during business hours to assist with any inquiries, technical issues or training needs you may have.
There’s also a complete documentation for you to browse autonomously, if you prefer so.
Can we book custom training sessions for our teams?
Absolutely. We love to help companies and teams maximise the benefits of Intelness and use it at its full potential. Feel free to get in touch with us and custom training sessions will be promptly arranged.
If your subscription does not include custom sessions, you can still book as many as you’d like for a fee.
